Public hospitals

Hospital mutual aid

Hospital mutual aid organises requests, participant-confirmed offers and handover documents for agreed resources. Jovimed supports operational coordination between teams; participating hospitals examine availability and conditions before approval.

Configuration, integrations and availability are discussed in your demonstration.

FOR

Hospital executive boards · Emergency coordinators & triage · ICU & surgical suite directors

CONTEXT FOR THE TEAM

Hospital governance and evidence

Organise records and responsibilities for applicable requirements; competent staff review documents and decisions.

Content reviewed on .

WORKFLOW PREVIEW

Illustrative workflow stages

Conceptual preview · Illustrative data

WORKFLOW PREVIEWHospital mutual aid

STAGE 1

The hospital asks for support

Turn a disruption into a request with clear requirements and timing.

Need
Sterilisation capacity
Urgency
Confirmed by requester

STAGE 2

A partner confirms its offer

Teams verify availability and approve the terms of assistance.

Availability
Partner confirmation
Release
Approval required

STAGE 3

Every handover has a record

Connect dispatch, receipt and return obligations to the original request.

Receipt
Named owner
Closure
Return / replenishment
Conceptual preview · Illustrative data

CAPABILITIES

Cooperation reviewed by participants.

Teams need a clear requirement, current confirmation and documents explaining the agreed assistance. Records follow those steps with responsibilities and conditions established by each participant. Displayed examples are simulated and do not describe a connected operational hospital network.

Requests with explicit requirements

Record the required resource or service, context and discussed interval. The requester examines information and conditions before sending the request to the people designated by participants.

Confirmed offers

Retain what a partner proposes, who examined availability and when. An older offer may need reconfirmation before a decision; a record does not mean a reservation or completed transfer.

Cooperation conditions

Associate the request with technical and logistical conditions examined by teams. Compatibility, transport and responsibilities are reviewed in context under applicable agreements and authorisations.

Named approvals

Organise examination and approval by each participant’s designated people. Observations and the agreed version remain distinct from the initial proposal so the decision can be explained during later review.

Dispatch and receipt

Associate documents and involved people with agreed resources. Staff examine identifiers and conditions before closing the operation, retaining observations needing clarification between participants.

Return and closure

Follow obligations in the agreement and replenishment or return documents. The owner examines performance and records a conclusion; a planned date alone does not demonstrate that the obligation has been completed.

IN PRACTICESteriliser outage

IN PRACTICE

One unavailable resource. A coordinated response.

A steriliser stops working and the team seeks temporary capacity at a partner hospital.

  1. The request defines the service, compatibility and required availability window.

  2. The partner confirms capacity; responsible teams approve transport and conditions.

  3. Kits are tracked through dispatch, receipt and return alongside the relevant records.

WHAT THE TEAM GAINS

A shared record of agreed assistance, from the first confirmation to the final completed obligation.

Follow the illustrative example

SEE HOW IT WORKS

Follow one problem through to action.

Follow four steps to see how the process works. Play the sequence or explore each step at your own pace.

JOVIMEDIllustrative example

National disaster reserves remain separate and are not shared automatically.

From a shortage to an agreed, traceable transfer.

A hospital needs emergency supplies from a participating partner. Follow the request through availability checks, approvals, delivery and replenishment.

  1. Describe the shortage and when help is needed.

    The requesting hospital specifies the supplies, quantity, urgency and transport requirements. A named coordinator owns the request so potential partners have a clear point of contact.

    Partners can assess a concrete request instead of an incomplete message.

  2. Check which partner can actually release suitable supplies.

    The network matches the request to participating hospitals' offers. The supplying team confirms current availability, compatibility, release conditions and when the offer was last checked.

    A listed offer becomes usable only after the partner confirms it.

  3. Both hospitals approve the terms before anything moves.

    Authorised people at both hospitals approve quantities, transport, handover and replenishment responsibilities. Resources governed by special rules follow their applicable release approvals and agreements.

    The transfer begins with shared terms and named responsibilities.

  4. Track dispatch, receipt and what must be replenished.

    Teams record identifiers, quantities and handovers, then check receipt against dispatch. Discrepancies and replenishment deadlines remain linked to the request until the agreed obligations are completed.

    Delivery and replenishment have a visible record, owner and completion status.

Why this matters

Illustrative scenarios with fictional records. People review and approve the actions shown.

Simulated hospital mutual-aid console

Illustrative data · no connection to hospitals

A supply request

Request and batch
REQ-DEMO · LOT-DEMO
Availability
To be checked, with reserve retained
Transfer
Requires approval from both teams

A capacity view

Ward
Example ward
Recorded spaces
4 · illustrative value
Decision
Local review by professionals

A coordination resource

Resource
Example equipment
Status
Under review
Coordination
Owner and conditions documented

The example shows a request and its checks. Competent teams examine availability, transfer conditions and clinical decisions.

RECORDS & TRACEABILITY

A complete file for every request.

Bring together the agreements, approvals and logistics records that explain where resources went.

  • Offers, conditions and last verification times
  • Requests, confirmations and named approvals
  • Dispatch, receipt and transport records
  • Return, replenishment and closure obligations

BEFORE YOUR DEMONSTRATION

Useful questions.

Who confirms a resource is available?

The participating hospital designates someone to examine the offer and conditions, and partners confirm before approval. A recorded offer has a verification time and may need reconfirmation. Jovimed organises the request and decision history; availability is not automatically inferred from a list or from simulated information displayed on this website.

How are disaster reserves kept separate?

Resources can have distinct visibility and approval categories under participant agreements. The owner examines whether material can be offered for assistance and which conditions are necessary. Records do not confer powers to release national reserves or replace authorisations and official channels applicable to response in a particular situation.

What is retained after assistance is agreed?

The request, confirmations, approvals and dispatch or receipt documents remain associated with the same operation. Staff follow return or replenishment obligations under the agreement and examine documents before closure. An offer confirmation and completed transfer are different states; participants document what was agreed and what actually took place.

JOVIMED / DEMO

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