Public hospitals
Hospital mutual aid
Hospital mutual aid organises requests, participant-confirmed offers and handover documents for agreed resources. Jovimed supports operational coordination between teams; participating hospitals examine availability and conditions before approval.
Configuration, integrations and availability are discussed in your demonstration.
FOR
Hospital executive boards · Emergency coordinators & triage · ICU & surgical suite directors
CONTEXT FOR THE TEAM
Hospital governance and evidence
Organise records and responsibilities for applicable requirements; competent staff review documents and decisions.
Content reviewed on .
WORKFLOW PREVIEW
Illustrative workflow stages
Conceptual preview · Illustrative data
STAGE 1
The hospital asks for support
Turn a disruption into a request with clear requirements and timing.
- Need
- Sterilisation capacity
- Urgency
- Confirmed by requester
STAGE 2
A partner confirms its offer
Teams verify availability and approve the terms of assistance.
- Availability
- Partner confirmation
- Release
- Approval required
STAGE 3
Every handover has a record
Connect dispatch, receipt and return obligations to the original request.
- Receipt
- Named owner
- Closure
- Return / replenishment
CAPABILITIES
Cooperation reviewed by participants.
Teams need a clear requirement, current confirmation and documents explaining the agreed assistance. Records follow those steps with responsibilities and conditions established by each participant. Displayed examples are simulated and do not describe a connected operational hospital network.
Requests with explicit requirements
Record the required resource or service, context and discussed interval. The requester examines information and conditions before sending the request to the people designated by participants.
Confirmed offers
Retain what a partner proposes, who examined availability and when. An older offer may need reconfirmation before a decision; a record does not mean a reservation or completed transfer.
Cooperation conditions
Associate the request with technical and logistical conditions examined by teams. Compatibility, transport and responsibilities are reviewed in context under applicable agreements and authorisations.
Named approvals
Organise examination and approval by each participant’s designated people. Observations and the agreed version remain distinct from the initial proposal so the decision can be explained during later review.
Dispatch and receipt
Associate documents and involved people with agreed resources. Staff examine identifiers and conditions before closing the operation, retaining observations needing clarification between participants.
Return and closure
Follow obligations in the agreement and replenishment or return documents. The owner examines performance and records a conclusion; a planned date alone does not demonstrate that the obligation has been completed.
IN PRACTICE
One unavailable resource. A coordinated response.
A steriliser stops working and the team seeks temporary capacity at a partner hospital.
The request defines the service, compatibility and required availability window.
The partner confirms capacity; responsible teams approve transport and conditions.
Kits are tracked through dispatch, receipt and return alongside the relevant records.
A shared record of agreed assistance, from the first confirmation to the final completed obligation.
RECORDS & TRACEABILITY
A complete file for every request.
Bring together the agreements, approvals and logistics records that explain where resources went.
- Offers, conditions and last verification times
- Requests, confirmations and named approvals
- Dispatch, receipt and transport records
- Return, replenishment and closure obligations
BEFORE YOUR DEMONSTRATION
Useful questions.
Who confirms a resource is available?
The participating hospital designates someone to examine the offer and conditions, and partners confirm before approval. A recorded offer has a verification time and may need reconfirmation. Jovimed organises the request and decision history; availability is not automatically inferred from a list or from simulated information displayed on this website.
How are disaster reserves kept separate?
Resources can have distinct visibility and approval categories under participant agreements. The owner examines whether material can be offered for assistance and which conditions are necessary. Records do not confer powers to release national reserves or replace authorisations and official channels applicable to response in a particular situation.
What is retained after assistance is agreed?
The request, confirmations, approvals and dispatch or receipt documents remain associated with the same operation. Staff follow return or replenishment obligations under the agreement and examine documents before closure. An offer confirmation and completed transfer are different states; participants document what was agreed and what actually took place.